What is Feature Utilization Score?
A metric that tracks the usage of individual features within a software tool, highlighting which features are frequently used and which are underutilized.
Why it Matters
Feature utilization scores help organizations optimize their software by identifying features that are not being used, potentially guiding decisions on cost reduction or feature enablement.
Benefits
- Identifies underused features in software
- Helps optimize software functionality
- Provides data to inform feature enablement or deactivation decisions
- Increases ROI on software by aligning features with user needs
